E-Dea, the Italian IT provider of integrated software solutions for Ferry Companies, Ports and Terminals, has provided Scandlines with their flagship product, eBooking©, as part of the centralized and integrated passenger Reservation System.
The fully integrated reservation system supports Scandlines core processes including scheduling, products configuration, pricelist configuration, special offers, packages, etc. Thanks to its straightforward design, the system allows Scandlines to properly manage special offers and flexible prices to maximize seasonable revenue.
Also BC Ferries has chosen E-Dea, to have a key role in the implementation of the ACE (Automated Customer Experience) program. The core component of the ACE program is the streamlining of Booking, Ticketing and Check-in services.