Finnlines urged their customers to cancel the reservation of cargo space they have made but will not use. The cancellation needs to be made no later than two hours before the departure of the vessel, in Germany-Russia service four hours before the departure. If the reservation is cancelled later than that, or not cancelled at all, Finnlines is going to charge €150 per every no-show unit of trailers, lorries and low-loaders.
This fee is applied on all Finnlines routes, except on FinnLink and NordöLink which have their own policies.